Icyemezo cy'Ubuziranenge cya ISO

Buri kwezi kwa Mutarama ni cyo gihe cyo gukora icyemezo cy’ubuziranenge cya ISO. Muri urwo rwego, ikigo cyateguye abakozi bose kugira ngo biga ibikubiye mu cyemezo cya BSI kite ndetse n’icyemezo cy’ubuziranenge cya sisitemu yo gucunga ISO9001.

Sobanukirwa amateka y'impamyabumenyi ya BSI kite kandi wongere icyizere cy'ibigo mu bicuruzwa byo hanze.

Mu mpera z'ukwezi gushize, twarangije ikizamini cya BSI gitanga icyemezo cya kite hamwe n'abakiriya bacu. Dufashe aya mahirwe, reka twige ku nkomoko y'ishyirwaho rya BSI, uburyo iki kite gitanga icyemezo gikomeye, ndetse no kumenyekana kwacyo ku rwego mpuzamahanga. Abakozi bose ba Dinsen nibasobanukirwe uburyo ibicuruzwa by'ikigo bihangana cyane, bongere icyizere mu kazi kabo, cyane cyane bagire icyizere mu bucuruzi bw'amahanga, kandi bereke Dinsen uruhande rwiza ku bakiriya.

Nahumekewe n'ubuyobozi, nahinduye ibitekerezo by'abakozi b'ikigo mu guteza imbere abakiriya: gushimangira umwuga wabo bwite, guha abakiriya amahirwe yo gusobanukirwa ibicuruzwa, kuganira ku bitekerezo bimwe na bimwe ku cyemezo cya BSI kite, cyangwa nemeza ko dushobora gutanga En877, ASTMA888 n'andi mahame mpuzamahanga mu miyoboro y'icyuma. Iki gitekerezo gifasha abacuruzi b'ikigo gukora ingingo zihuriweho n'abakiriya, gifasha abakiriya gusobanukirwa ikigo mu buryo bwimbitse, kandi icyarimwe kigera ku ntego yo kubungabunga abakiriya b'igihe kirekire.

Kuba azi neza sisitemu yo kwemeza ISO kugira ngo yerekane imicungire y'umwuga y'ikigo

ISO—Umuryango Mpuzamahanga Ushinzwe Ubuziranenge washinzwe i Genève mu Busuwisi muri Gashyantare 1947, nk'amahame mpuzamahanga yatowe na 75% by'ibihugu bikomeye bigize umuryango, bigizwe n'ibihugu 91 bigize umuryango na 173 bigizwe n'akanama gashinzwe inyigisho.

Ibikubiye muri iri hame bikubiyemo ibintu byinshi bitandukanye, kuva ku bikoresho by'ibanze, ibyuma bifunga, ibikoresho fatizo bitandukanye kugeza ku bicuruzwa byarangije neza n'ibicuruzwa byarangiye, kandi amashami yabyo ya tekiniki arimo ikoranabuhanga mu itumanaho, ubwikorezi, ubuhinzi, ubuvuzi n'ibidukikije. Buri kigo cy'akazi gifite gahunda yacyo y'akazi, igaragaza ibintu bisanzwe (uburyo bwo gupima, amagambo, ibisobanuro, ibisabwa mu mikorere, nibindi) bigomba gutegurwa. Inshingano nyamukuru ya ISO ni ugutanga uburyo abantu bashobora kumvikana ku ishyirwaho ry'Amahame Mpuzamahanga.

Muri Mutarama ya buri mwaka, umuryango wa ISO uzaba ufite komiseri uza muri iyo sosiyete kugira ngo akore ibiganiro no gusuzuma ireme ry'ubuyobozi bw'ikigo mu buryo bw'ibibazo n'ibisubizo. Kubona icyemezo cya ISO9001 bizafasha gushimangira amabwiriza y'ubuyobozi bw'ikigo, guhuza abakozi, gufasha abayobozi b'ikigo gucunga neza ibibazo biriho, no gufasha kuvugurura no kunoza uburyo bw'imicungire buriho.

Amahame n'akamaro k'icyemezo cya ISO9001

1. Sisitemu yo gucunga ubuziranenge ijyanye n'amahame mpuzamahanga, ikaba ifasha mu iterambere ry'isoko no guteza imbere abakiriya bashya. Igipimo cy'ingenzi mu nzira yo kwemeza ISO9001 ni ukumenya niba ishingiye ku bakiriya. Ibigo bishobora kubona iki cyemezo neza bigaragaza ko byujuje ibisabwa byose. Iki ni ikimenyetso gikomeye cy'uko Dingchang ishyira abakiriya imbere mu kazi ko gukurikirana iterambere ry'abakiriya bashya no kubungabunga abakiriya ba kera. Iki ni nacyo shingiro ry'icyizere gikomeye abakiriya bacu badufitiye igihe kirekire.
2. Mu gihe cyo gutanga icyemezo cya ISO9001, abakozi bose basabwa kwitabira kandi abayobozi ni bo bayobora. Ibi bifasha ibigo kunoza ireme ryabyo, ubumenyi, n'urwego rw'ubuyobozi, kandi bishobora kunoza neza imikorere myiza y'akazi. Hashingiwe ku bisabwa na icyemezo cya ISO, abayobozi b'ibigo bahindura imbonerahamwe yabo y'imikorere ku bakozi bose, bagasangira icyitegererezo cya "PDCA" cy'imicungire y'abakozi, bagafasha abakozi bose kurangiza akazi kabo hakurikijwe gahunda, bagatanga raporo buri gihe, kandi bagahura n'icyitegererezo cy'ubuyobozi hamwe kuva hejuru kugeza hasi kugira ngo bongere impinduka mu mikorere y'ikigo.
3. Icyemezo gishimangira "uburyo bwo gukora", gisaba abayobozi b'ikigo gushyiraho uburyo bwo gucunga bunoze kandi bugakomeza kunoza. Ibi bikubiyemo buri wese mu kigo gusobanukirwa inzira yose y'ubucuruzi, nko kugenzura umusaruro, kugenzura ubuziranenge, kugenzura igenzura ry'ubwubatsi, gupakira no kugenzura ibyo abakiriya batanga, nibindi, kugenzura neza buri sano, no gushyiraho abakozi badasanzwe kugira ngo bifatanye mu nzira yose yo gutumiza abakiriya. Muri icyo gihe, abakozi b'ubucuruzi basabwa gushaka ibitekerezo by'abakiriya vuba mu gihe cyo kugurisha, gushaka impamvu nyamukuru y'ikibazo, no kunoza buri gihe. Iri hame rituma ikigo gifasha abakiriya gutangirana n'inyungu z'abakiriya, kugenzura neza urwego rw'ubuziranenge bw'ibicuruzwa, no kugera ku ngaruka zo kunoza kunyurwa kw'abakiriya mu gihe ikigo kibona inyungu mu bukungu.
4. Politiki igomba gushingira ku bintu bifatika. Ubunyangamugayo buhora ari intwaro ikomeye mu itumanaho. Kugira ngo akazi gakomeze neza hakurikijwe ihame ryo gutanga icyemezo, mu Ukwakira, ikigo cyateguye abakozi bose gusuzuma ubutumwa bwa email bw'abakiriya bashize no gusesengura ibibazo bitigeze biboneka mbere. Gabanya ubwoko bw'imbaraga abantu bagomba gukora kugira ngo bakemure ibibazo muri buri mwanya, kandi batange ibitekerezo nyabyo ku bakiriya. Gufata neza ibibazo by'abakiriya no kugenzura neza ireme ry'ibicuruzwa by'abakiriya bizafasha kwitabira amarushanwa nko gupiganwa kw'imishinga minini no gushyigikira ibikoresho by'ingenzi ku bigo bikomeye, gushyiraho isura y'ikigo, kongera gukundwa kw'ikigo, no kugera ku nyungu zo kwamamaza.
5. Kugirana umubano mwiza n'abatanga ibicuruzwa. Nk'ikigo cy'ubucuruzi bw'amahanga, ni ngombwa cyane kugirana umubano uhamye n'abakora ibicuruzwa n'abakiriya. Kubera icyorezo, abakiriya ntibashobora kugera ku igenzura ry'ubuziranenge bw'ibicuruzwa, bahangayikishijwe n'uko ubuziranenge bw'ibicuruzwa budashobora kwemezwa. Kubera iyo mpamvu, ikigo gitegura ibikoresho by'umwuga byo kugenzura ubuziranenge kandi kigahugura abakozi b'inzobere mu kugenzura ubuziranenge. Mbere yuko ibicuruzwa bipakirwa no koherezwa, bazajya mu ruganda kugira ngo bapimwe cyane kandi bashyire amakuru ajyanye n'ishusho ku mukiriya, kugira ngo ubuziranenge bw'umutanga ibicuruzwa bushobore kumenyekana n'umukiriya, kandi bizongera cyane icyizere cyacu. Iki gisubizo gifasha abakiriya n'abatanga ibicuruzwa kugabanya igenzura ry'ubwisungane kandi kigatanga uburyo bwo korohereza impande zombi.

Incamake

Ubucuruzi bw’ibicuruzwa biva mu mahanga no mu mahanga bwa DINSEN bwashimangiye ko hagomba kwemezwa BSI kite na ISO9001 mu myaka yashize. Kimwe ni ukubaka ikirango cya DS pipeline no guharanira intego yo kuzamura imiyoboro y’ibicuruzwa mu Bushinwa; icyarimwe, kugira ngo Dinsen irusheho kwitwara neza, tubifashijwemo kandi tugenzurwa n’icyemezo, ntitwibagiwe intego y’umwimerere yo kugira ubuziranenge mbere y’imyaka myinshi. Mu itumanaho n’ubufatanye n’abakiriya, twohereje ibitekerezo by’imicungire n’ibicuruzwa ku bakiriya kugira ngo bakizere kandi babashimire.